Based on 21 reviews
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We have tried our cats on several different water fountains but this make and model is the only one they will both use. Our previous fountain of the same make and model, which we have had several years, had a failed motor and as the rest of the fountain was starting to build up timescale deposits then we decided to replace it with a new one.The fountain comes with the charging cable/plug (which needs to be plugged in at all times) and one filter, which we usually replace about every 4-6 weeks (a compatible branded one), and is very simple to set up out of the box. You first need to unwrap the filter and slot into the white base unit, fill with cold water to the maximum level and put on the top white unit. Now it is a case of plugging into the charging cable and connecting the plug to a power socket.The fountain will produce a waterfall-effect stream of water, a 'deep' rippling pool in the bottom unit and a 'shallow' rippling pool in the top unit. This is great for my fussy cats who like to alternate between the pools. Most of the year, we need only change and replace the water once or twice a week, but in the warmer months then this can be a bit more frequent.This is a good priced water fountain that my fussy cats like so I would not hesitate to recommend to other cat owners looking for a water fountain for their fussy cats!
I’ve only had it for a few days but my 12 week old kittens love it! Love the different levels and the running water, as they like drinking from different levels etc. Took to it as soon as we brought them home..Here’s one (of my two) in the photo. Assembled well and all was straight forward. Got some spare filters separately too.
Bought this for my dog as she kept drinking out of the shower etc so thought she would prefer to drink running water.It was super easy to set up. Pretty much take the plastic off the filter and plug it in.You can adjust the water flow so it's faster or slower. If you are worried about the sound etc I found that the faster I set the pump, the less I could hear it. The lower pump level scared my dog as it was louder but once I turned it up she happily took a drink. All I can hear is a very low hum and I really have to go in close to hear it.Power wise I haven't noticed much difference so it's not going to eat your electric.It looks nice and is easy to clean.Just make sure to change the filter once a month and clean the bowl as often as you want. So far I haven't had to clean it in the two weeks I've had it.The dog now drinks better water than me.If you have a dog larger than a miniature schnauzer or a really heavy drinker definitely get the size bigger but for small dogs and cats this is a good size. For reference my dog is 5.6kg and about the size of a Yorkie.
Our cat got diagnosed with a urinary condition and as a result we were told to try and encourage him to drink more water. This is easier said since he's a cat and we can't communicate with him!! We tried different bowls and glasses etc round the house and he wasn't interested. So I bought this cat mate and initially he wasn't sure but now he loves it! His favourite is the second pool of water from the top water fall! Since getting this we have had no vet visits and we are very happy. Just make sure you buy filters and clean the whole thing every so often as it does get dirty.
We had two issues. Firstly, my cat hated the taste of water from metal bowls. I initially did not realise this was the reason she drank from puddles and pots that she found in the garden. One day I decided to change the bowl to a china bowl. Problem solved...she began drinking from the china bowl. This was successful until we took on a little stray cat. The second issue was he had been used to drinking out of a small stream. Consequently, when presented with a china water bowl, containing still water, he proceeded to tap the water with his paw to make it move like the stream. This made the water in the bowl dirty, a wet floor and my cat not wanting to go anywhere near it! I was spending alot of my time changing dirty water and mopping up the mess!I am delighted to say my problems have been resolved by this Cat Mate water fountain. It’s brilliant. I set it up, remembering to remove the plastic covering from the filter before assembling. (The filters should be replaced monthly. Amazon sell them.) I placed the fountain in the utility room where we have a stone floor. A good test for the motor noise. I filled it with water to the max line and plugged it in. The cord is long, so no worries there. Inside the unit is a dial for the motor speed. Our’s came set to half way. We left it set there.I switched the unit on in the presence of both cats. They sat starring at it as though a mouse might come running out from the top! The motor really is very quiet. I have good hearing and if I bend down and get close enough to the motor, I can just hear a very faint hum. Make sure it does not touch other objects because they will carry the sound.I left the china water bowl in the utility room next to the Cat Mate water fountain. After about 2 hours, both cats were drinking from their new fountain, ignoring their old bowl. It has been a complete success. No more splashing about in the water to make it move, no more wet floor and no more dirty water. Just fresh, clean water all the time. I just need to top up the water every day, wash the plastic parts once a week and replace the filter monthly. Easy! ????The cats love it and I’m happy!Since writing this review I have made a useful discovery with the filters. I went on eBay and bought 500g of loose charcoal pellets that are identical to the 20g of wet charcoal in the filters. If you prize open the lid, wash the filter fabric, replace the 20g of wet charcoal and carefully replace the filter lid, you will have an all singing and dancing filter for the cost of about 15p in total.I wondered how necessary it is to change the filter every 4 weeks, so did a bit of research. I learnt that carbon is a medium for bacteria as well as removing chlorine. The carbon breaks down the bacteria and removes it. After 4 weeks the carbon no longer works and can hold onto the bacteria. Having discovered this and not wanting to risk my cats' health, I have decided to keep changing the carbon every 4 weeks. Just to be on the safe side. Nothing lost but a bit of time and 15p with my eBay purchased charcoal!Some reviewers have commented on the unit becoming noisey. I have noticed this happens when cat hair gets stuck against the inlet part of the motor. Just remove it and it will be virtually silent again.In August 2019 the unit suddenly stopped working! I removed the end cover of the pump where the propeller is located. The propeller was motionless. I turned it ever so slightly and it fired into action! Not sure why it stopped, everything was clean inside the pump. Needless to say, all good again now.It's April 2021 and with the afore mentioned maintenance, the unit is still as good as new.Hope this helps. It is a great product. ????????
Really pleased with the cat mate fountain... Our Tom cat Harvey has never seemed interested in drinking water from a dish and it caused us some concern. When we bought the fountain Harvey wouldn't go near it. This is his normal behaviour with anything new, but after about 7-10 days we saw him using it. Now he uses it often at least three of four times a day. An outcome which is worth the investment for us.A couple of other points on this product we use an energy monitor at home and there isn't very much usage difference when cat mate is on or off. I think it uses between 10-15 watts depending on pump speed.The filters need to be replaced monthly a pack of two on Amazon is a little under £5 so there is a continued cost.I am happy with the product as Harvey drinks water regularly which he didn't before.
I bought this after reading about how older cats don't drink enough water, which can cause kidney problems. It is not especially pretty, (I nearly went for something more splashy, but I think it would have been too noisy) but it is well designed to keep the water clean and flowing silently.The cat took to it quickly and goes to it much more often than she did to her old water bowl. She especially likes to drink from the bottom of the main 'waterfall'. And I swear, she has been perkier and her eyes brighter because of it.I read a helpful review in which the OP said he'd bought activated carbon for the filter rather than having to replace the whole, (wastefully plastic) thing. I did the same, opting for aquarium grade pellets about 2-3 mm in diameter. I had to return my first purchase of carbon because I'd gone for fine granules - these would have fallen through the grille of the filter. I checked, and the filter is actually pretty easy to disassemble and clicks back together like new with no damage.
I have had one of these for about 5 years but it eventually started wearing out so I decided to get another. My cats love it. It is easy to clean and takes about 20 minutes. The fountain I had before the Cat Mate one was so hard to clean that it took the best part of an hour to do and needed various brushes, whereas this one is great. The cats prefer it as they can drink at several levels and do drink plenty which is good as they are always on dried food. However my sister-in-law's cat refused point blank to use the one she got so each to his or her own! It's such a good price it's always worth a try!
It is easy to set up. Just like a water feature it does have a humming sound but we were prepared for that. Our cat is a senior cat so at first he was a bit wary but within a couple of days he enjoyed drinking out of it, as most cats he likes running water. He also likes flicking it now and then with his paw!Says comes with 3 year guarantee excluding pump! So that's a useless guarantee as the only part I can see breaking is the pump!
The most important thing to know about this cat fountain is you must maintain it. We have read numerous comments about it not working so here is what we have found out. We live in a very hard water area so maintaining it has become essential. Firstly, we take it apart every other day giving it a scrub with a brush and about once every two weeks we pop it in the dishwasher (not the pump!). This is due to the limescale. Doing this we have kept it good as new. Secondly after 4 months of continuous use our petmate stopped working so we then took it apart and followed the instructions on the pump breaking it into the four parts. We were horrified by the amount of limescale but following the instructions on the pump and soaking the appropriate bits in vinegar it is now working. We have therefore learnt that the machine is great but does need maintenance particularly if you live in a hardwater area. Final point, when it is not turned on our cat sits next to it and waits until we turn it on. It has been a huge success with Bollinger our british short hair!
I purchased the Cat Mate water fountain and it arrived within 48h, almost two weeks sooner than the delivery date.When I opened the parcel it was well packaged and the assembly was a breeze - removed the film and plugged it in, it was simple to follow the instructions and guidelines so getting it going was totally stress-free.I thought it wasn't working at first because it's almost completely silent, but the water started rising and I was seriously impressed. No humming from the pump and no gurgling or splashing from the water flow.The cat was exploring the fountain before I could even finish topping it up. Safe to say she loves it and has used it more in the past few hours than I'd ever seen her drink from her regular water bowl.She tried her usual trick of tipping out the water but the Cat Mate fountain withstood her shenanigans. Not once has she attempted to drink from the sinks or stick her head in the toilet since the new bowl was set up.It would be great to see similar products from Pet Mate that are more aesthetically pleasing; a fountain that functions in the same way that has a natural look, like imitation stone or wood. While it may look relatively unappealing, it's a small critique on an otherwise fantastic product.It's a great price, it's easy to assemble and use, it's silent, doesn't splash, is sturdy, and it's a hit with the cat.Go on, get yourself one. You'll be glad you did.
I had read that cats generally prefer to drink from a running water source as they instinctively associate still water with stagnation and contamination, so bought this for two new kitten additions to the house. They seem to love it and I have had no problems with regards to them taking in insufficient fluids. The unit comes in two main pieces which fit together easily. The upper section houses the pump, which comes with adjustable flow, and two drinking levels that allows the water to flow from one to the other. The lower section contains the bulk of the water when filled from the tap and houses the replaceable filter cartridge. The pump draws the water up from the lower section to the top drinking well in the upper section from where it flows down to a secondary drinking well in the upper section and then down a sluice into the lower section again and so on through the filter. This gives three distinct drinking locations at varying heights. There is a slight gurgling when the unit is first powered up after filling but is pretty much silent once the water starts flowing. It is easy to empty and refill once unplugged and the filter cartridge neatly sits in a slot in the lower section so can be easily replaced (usually monthly with normal regular use). The clean, white plastic is easy to wipe clean with a damp cloth when necessary. All in all, one of the best buys I have made for my kittens.
An excellent cat fountain providing moving water for you cat to drink at 3 different levels. Holding enough water to get through a week (unless your cat drinks a lot) its an ideal way to keep their kidneys working well. It's also stable and unlikely to be knocked over if your cat likes to dip their paws in their drink.This it the second one I've bought, the first has been running continuously for the last 5 years and the motor is only just beginning to show signs of old age (this is a replaceable part) so I thought having a spare around would be good as its the only thing my cat will drink from.It's easy to clean although if your hand washing rather than using a dishwasher on the main body there are a couple of spots where a cotton bud will help. The motor benefits from being taken apart and cleaned too (especially if your cat gets hair in the fountain) which is simple as the main body is a sealed unit which you don't have to worry about.Its quite and only noticeable if everything is silent and even then it's not distracting
So I bought one of these just over a year ago from a local pet supply shop. My cat wouldn’t drink from a bowl but loved drinking from the toilet or outside fountain. After getting this it took about 3 days for my cat to get used to it but after that it loved it. No more drinking from the toilet when you forget to put the seat down.I change the water every few days but you do start to get lime build up on the plastic which can be a pain to get off sometimes. I did put it in the dishwasher once, but the dirty water just collects in the back of the unit. You need to get right into the hole where the pump pushes the water up as well otherwise a green slime starts to build up. Not a problem though once you realise its there.Now onto the pump. A lot of people have said the pump fails too easily. Mine failed just recently but as I had it running 24/7 for over a year I though ok I'll get another one from Amazon. After getting this new one I decided to look at the old pump only to realise you just take it apart (really easy) and clean it. The impeller runs using a floating magnet. The label on the power cord does say "pump stopped ?" take apart and clean the parts to get rid of lime build up. Needless to say I didn’t look at this before buying a new unit! When I looked at the impeller the magnet was coated in limescale. I then realised this would reduce the magnetic efficiency of the motor. I cleaned the parts which took all of 5min. Put back together and plugged it in to the mains. Hey Presto the pump worked fine again. Wish I had read the label first. Not to worry though as now I have a spare pump if I need one.So this may not be everyone’s problem who has complained about pump failure, but its worth checking before throwing it in the bin.
UPDATE: The motor has stopped working within 4 weeks of operating which is very disappointing. Completely useless now. It was a 5 star but not anymore!Old review: Our big old boy has recently been ignoring his two bowls in favour of standing water outside and the drip from the outside tap which has meant he's been a little sick as a result. Within 10 minutes of scoping out the new Cat Mate Fountain we've seen him drink more than ever! He loves it. The multi levels are great for older cats who might find bending into a low bowl painful and he's clearly attracted to the flowing water. We've placed it in the living room away from his food as apparently that can be a turn off for cats too if they are in close proximity, it runs silently and isn't an eyesore. So far so good!
An incredibly simple product - a large base, which contains a reservoir large enough to hold well over a litre of water, a small pump, a filter panel, and a top piece where the water gets pumped up to trickle down.We've always used large pint 'mugs' for our cats, as the height seemed to encourage drinking.These drinks fountains have multiple levels to drink from, along with a replaceable charcoal filter, of which replacements can be bought from Amazon - change every couple of months in my opinion, once a month is a touch excessive. You can wash them to remove any hair/bits.Fill it up with water, up to the fill line, power it up (mains adapter with a very long cable included), listen to it gurgle for 5 seconds, and hey presto, constant running water for your cat to drink from.Simple to clean, easy to top up (just pour water into the lower reservoir!) and that's it. Incredibly low power consumption, so small it's not worth thinking about.If you live in a very hard water area you can remove the pump and pop it in a glassful of vinegar overnight to clean it out - clean it thoroughly before re-installing obviously.We've now got 2 of these in the house. It's worth keeping your pet well watered, to help prevent kidney issues in future.
Our cats have been drinking from a Cat-It water fountain since they were old enough to reach it. After five years' use, the power supply failed and during my research for a replacement I chose this Cat Mate model. The cats are taking quite a long time to get used to it, but they are getting there after nearly a month, phew!Pros:Holds a large volume of waterReasonably quiet when runningAdjustable pump speedThree drinking height levelsCons:Doesn't seem to filter fluff and gunk from the waterEasy for the cats to splash water everywhere (if they're feeling naughty)If I were buying again, I think I'd probably just get another Cat-It fountain instead of this one.
I occasionally look after a friend's most beautiful cat while she's away from home. I'd noticed that even in hot weather he was not drinking as much as I'd thought he might, and I learned that cats prefer to drink from running water. That explained why he was often jumping up on my kitchen worktops!So I bought this little water fountain device, encouraged by other reviews on how quiet it was in operation compared to some. And indeed, one it was charged with water and the filter properly saturated (which took less than a minute), it was completely silent in operation. The cat now drinks freely from it, and can choose from three levels as the water cascades.It works beautifully, and I can recommend it. So does that cat.
Bought this as my cats were ridiculously fussy drinkers! One of my cats has reoccurring UTIs which can be caused by stress, and dehydration. He only drank out of the tap when I turned it on and rarely out of a bowl, even of fresh water. Well this thing has been brilliant! Didn’t think it would work, but both cats drink lots out of it! Took them a couple of days to get used to it, I put it by the back door so before they go out they tend to have a little drink. It’s helped so much with my cats urine output too, he’s not excessively licking himself anymore either. Cats are notoriously bad drinkers so if you have a similar problem to me with extra fussy cats who have pee pee problems - give this a go ????
One of our cats is always up at the bathroom sink trying to drink from the tap. Wanted to provide him with something similar to running water to encourage him to drink more, especially as he’s had urinary tract problems. Was a bit worried he would be more interested in the box that this came in (cats will be cats), but after a little investigation, both cats appear to drink from the fountain.There’s only a slight hum from the pump but it’s not noticeable in the daytime. We turn it off at night anyway.
So far so good - I was very apprehensive about buying one of these as there are lots to choose from and all had pretty mixed reviews but so far I'm very pleased. First of all it's good value - I didn't want to spend a fortune as I wasn't sure how my pets (two large cats and a cockerpoodle) would find this, but it's well built for the price and a simple, well thought out design that's easy to clean - which you will need to do regularly as the inlet holes do clog with hair (from my long-haired moggies). However they obviously do a good job as the filter itself remains pretty clean (I clean the whole unit about once a week or so - literally just empty the water, rinse and wipe then refill again). It's very easy to work on - the top half lifts off and inside is literally just a small aquarium-style pump and the carbon/sponge filter cartridge; the cartridge slot is even "keyed" so you can't put it in the wrong way round. The pump makes a gentle hum but you don't really notice it after a day or so and I leave it running 24/7 - it is important to keep the water topped up though. Another well-thought out design is that you can unplug the power lead close to the unit - a boon for cleaning as you can leave the longer portion of the lead plugged into the wall (mine is routed behind a door and lots of furniture so would be a pain to remove every time!). I've been using it for about a month now and haven't needed to change the filter cartridge yet. Both cats and dog seem to be happy to drink out of it to the extent that I've removed their "regular" water bowls which would get disgusting in no time. I would recommend this to anyone with cats or a smallish dog (10 kilos or less) as long as you're prepared to do a bit of preventative maintenance to keep everything hygienic and in working order.